The training and development of your workforce is essential to maintaining a competitive edge in the marketplace. It’s not just the technical skills needed for an individual’s role that are important – you must also make sure that your team has the skills, and confidence to effectively manage. Which is why our workshops have been designed to cover all relevant aspects of the employee life-cycle.
What Makes a Good Manager?
Your first experiences as a new manager can be daunting. That’s why our programme gives managers the knowledge, skills and confidence to succeed as a manager of people. It is highly interactive and encourages you to examine your own natural management style, enabling you to build strong and positive employee relationships.
How to Manage Business Relationships
Understanding the different personality types people have helps Managers to identify and resolve conflict before it escalates. When you understand why people act in certain ways, relationships are strengthened averting conflict before it escalates. The Personality palette is an excellent tool designed to explore and assess the behavioural traits of your employees. It’s simple and fun, providing a insight into the personality types within your business, helping Managers and employees to not only recognise different personality types but also how to best manage them.
Conflict Management in the Workplace
Disagreements are common place both inside and outside of the workplace and are often the result of differing perceptions. Conflict management is the ability to be able to identify and handle conflicts sensibly, fairly and efficiently. Our reaction to conflict is instinctive, and deep rooted in the psychological response of ‘fight, flight or freeze’, however, it is possible to learn to control how we respond to conflict by consciously choosing and being aware of our approach and behaviour.
Managers and supervisors must learn how to effectively manage diversity within their team. This session focuses what the law says and what protected characteristics are according to the Equality Act 2010. Special emphasis is placed on how to adopt the right approach and highlights your key responsibilities as a manager. We use genuine workplace scenarios to develop this knowledge, encouraging you to think about your own policies and procedures and ultimately whether they are working effectively within your workplace.
Equality and Diversity Essentials
Understanding equality and diversity in the workplace is essential. We should all have an appreciation of the main principles of the Equality Act 2010 and how it protects us. When conflict arises in the workplace it will often be due to unknowingly violating another’s protected characteristics, due to a lack of understanding rather than actual malice or prejudice. In this workshop, using real life scenarios you will understand your own responsibilities and develop knowledge of how we can respect each other and our differences.
Social Media in the Workplace
The use and impact of social media in the workplace is increasing withh over 75% of employees belong to more than one social network. What employees do whilst online can influence behaviours and workplace relationships, presenting potential liabilities for your organisation if not properly managed.
Organisations that train employees about proper social media use and their associated policy will see an increase in compliance-minded behaviour. This workshop educates employees about high-risk online behaviours, and their responsibilities related to social media use.
Presentation Skills – Back to Basics
Presenting can be daunting but, in today’s business world, it is a skill everyone needs to learn and feel confidence in. Whether you’ve already tried your hand at presenting or have never done so before, our workshop will equip you with the confidence and skills you need to shine like a seasoned presenter.
Bespoke Training and Development
PicassoHR provides a wide range of bespoke training programmes designed around your individual needs. From team building through to recruitment and interview techniques, we will equip you and your employees with the necessary skills to work better. Our delivery method is entirely flexible – we’re happy to come to you, or, if you’d prefer, you’re welcome to use our on-site training facilitates.
Please call if you would like to discuss any of our training workshops or a tailored training programme.