Course No: M114

Introduction

Effective management of its people is critical to the success of an organisation. When people are well managed they feel committed, on board, motivated and productive. At work we all need to know how we are doing and we would rather know of our mistakes sooner rather than later when perhaps too much damage is done.

People thrive on even a little bit of praise and acknowledgement (regardless of their status in the company) even for routine work and yet the reality is that it is rarely forthcoming. For example, thanking someone for making a cracking cup of tea or praise on meeting a deadline. For some managers criticising, often in ways which will do little for the subordinates commitment, motivation and productivity is easier than praising. This can be because they don't know how to praise or the belief that if they praise, somehow they will lose control and be seen as weak. At worst, the employee will leave and the company will go through the enormous expense of recruitment repeatedly. This course will provide the tools and techniques for managers to constructively and effectively communicate with employees regarding performance.

Objective

To introduce managers to the principles and practice of managing the performance of their people.

To gain an understanding of the principles of performance management

To have an awareness of the main organisational processes that managers can use to meet performance requirements.

To learn some techniques for managing poor performance

The workshop will cover:

Establishing standards of performance

Linking individual and organisational objectives

Communicating organisational values and beliefs

Performance management tools, such as appraisal processes, training and development and knowledge sharing

Understanding why dealing with performance issues is so difficult for some managers and often avoided all together

How to manage poor performance

Audience

Managers and executives. Anyone who manages people, from team leaders to senior managers.

Investment

£65+ VAT per person

Course Dates

Currently there are no dates scheduled. However, if you would like a course delivered in-house, please contact us.

M113 Coaching for Excellence

Good managers get things done through people. Excellent managers inspire excellent performance in their people. This programme will enable you to get the best from your team by increasing their motivation and abilities.